Mall Assignment Observation Writeup Essay

The pedigree was more male-dominant, though at that dapple was pistillates present. either employee was wearing a disconsolate apple employee shirt. It seems as though that is the only(prenominal) mark code necessity. Clear express of emotional work, the employees were all smiling, cheerful, and very have. I ascertained an employee acknowledging concerns of his client, and trying his best to channelise their mood into a positive one. Every employee looks different peculiaritys of individuality appargonnt.The WorkIt looks a handle(p) the employees were having fun. Some were socializing in groups, more or less where helping made-to-orderers, and otherwises were doing their decl ar thing nevertheless it seemed very relax and fun. I observed their check-in system for skilful appointments. clients travel in and head towards the employee with the green iPad. afterward checking in with that specific employee, they head can to the genius bar and wait for their throw to be called. I also observed an employee selling a mac to a customer. Another employee brought out the mac to the customer during this action. I saw employee cleaning the products on the tables with clothes and re-cable wires after customer use. The monetary fund was very clean, wholesome-kept, and bright. there was no hiring signsThe barge in AtmosphereMusic was playing, different from the euphony played in the mall The shade of the ancestry is very communal and social. It mat analogous a social gathering. The bloodline caters anyone wanting to play with technology, gain technical support for apple products, or deprave apple products and apple accessories The products universe change iMacs, macbooks, iPads, iPhones, apple accessories, speakers, headphones, earphones, computer software, printers, etc. Customers demographics vary, all different ages, some(prenominal) male and female, and all different races. This place of business housed all races, ages, and both genders.Customers behaved friendly.Customers and workers move very friendly and openly. broth H&MDate of annotation meet 30th, 2015Time of Observation 145 PMThe WorkersObserved active 10 nation working, 3 fractures, and 6 employees base on balls around the investment trust assisting customers. 4 male workers, 6 female workers.  unfledged in age ranging from 18-24, one sure-enough(a)er worker which I assumed to be the manager. One white female (older worker), and the respire of the workers were of African-American background. There was no uniform, righteous a name tag. All the workers were their own array and had their own style. Most of them where not smiling. No signs of emotional work. Signs of individuality ground on no uniform requirementThe WorkIt did not look like the workers were having fun, no emotion on the face. When I went to ring out a scrap of attire, all the worker asked for was my form of compensation and said have a proficient daytime. There was no eye-contact or communication. I did not observe practically practice except employees walking around fixing messed up clothes and re-arranging articles of clothing on the wall Workers at the cashier telld amongst themselves. Workers walking around did ask if anyone required help. Nature of work was clothing retail.The fund was clean and well-kept, bright and brightened.There was no hiring signs40% off discount sign at juggle of interposeThe cut in AtmosphereH&M StoreThe store is divided into devil parts with two entrances. One entrance for the male dent with male clothing and accessories and one entrance for the female subdivision with male clothing, accessories, and jewelry. The store notions very welcoming as it is very brightened.Hip-hop medication was playing in the backgroundStore caters to customers looking to shop for clothing and custom jewelry Sneakers, formal and informal dress attire, custom jewelry, hats, and various articles of clothing are being s old Young (teenagers) customers get along into the store both male and female Races vary Hispanic, egg white and African AmericanCustomers minded their own business, did not interact with other customers. There was little to no interaction with customers and workers unless a customer postulate help At the cashier, workers did not communicate with customers except for asking for form of payment, ID, and wish them to have a nice dayStore Michael KorsDate of Observation March 30th, 2015Time of Observation 230 PMThe WorkThe women did look like they were having fun even though the store was empty and they were just standing around. They were express feelings with all(prenominal) other while being attentive to customers Workers helped customers try on watches and coat purchase watches by removing links. It seemed as if the coworkers elegant friendships by how sociable they were with each other Nature of work is customer renovation and retail for clothing retail and mulct jewe lry and accessories The store was very clean, well organized, elegant and vibrant There was no signs of any hiring signs.The Store AtmosphereMichael Kors storeThe store is very bright and vibrant. Lights round off on the mannequins in the window display. A lot of glass display of watches. The feel of the store is very sheik and classical. There is a feeling of wealth when walking into the store. Everything looks very pricey and exclusive The store caters to anyone who is interested in watches and female clothing. The store predominately caters to women however there is a section for mens watches that caters to strictly men. A lot of juvenile customers came into the store however, there were some old customers too. In regards to race, a lot of customers of Caucasian background came into the store and a few of African American background. Most people who came into the store were women. The products being sold are dresses, boots, purses, totes, watches, wrist jewelry, etc Customers b ehaved very friendly, and customers and workers interacted well with each other.